How An HOA Can Help Increase Property Value

HOAs often have guidelines that maintain a certain aesthetic for the neighborhood. This can translate to a well-maintained community that attracts buyers, potentially boosting your home's value down the line.

Here are a few ways an HOA management company can help increase property values in a neighborhood.

1. An HOA management company keeps the entrance and common areas of a community well-manicured and maintained with attractive landscaping. Curb appeal is very important. HOAs maintain a consistent look throughout the neighborhood, ensuring everyone's property stays attractive. An HOA management company will hire a company to take care of landscaping. The landscaper will take care of routine mowing, weeding, and mulching. Community or entrance flower beds will have fresh flowers or foliage depending on the season. The community will always have an attractive appearance for visitors and home shoppers. This creates a desirable aesthetic that appeals to potential buyers.

2. An HOA management company is responsible for well-maintained common buildings, lighting, and equipment. The HOA should ensure the common building is clean, functional, and presentable. This might involve management of services like trash removal, pest control, electrical, hardware, plumbing, and general maintenance.. Whether a community has a clubhouse or other common buildings, the buildings should be maintained for safety and use by the residents.

3. Amenities Management. An HOA management company will be responsible for maintaining all amenities within the community. This involves ensuring the cleanliness, safety, and functionality of common areas like pools, gyms, playgrounds, and clubhouses, hot tubs, basketball courts, tennis courts, and pickleball courts, and common picnic areas. Residents enjoy well-maintained leisure spaces. Residents pay their HOA fees for enjoyment of amenities, and they expect fees to see their money working in the community. The board determines how much to allocate towards amenity maintenance, repairs, and potential upgrades based on the budget.

4. Community Standards. The HOA management is responsible for enforcing community guidelines according to the governing documents of the community, such as the Covenants, Conditions, and Restrictions (CC&Rs). Each homeowner is responsible to read the community guidelines and abide by the standards and keep members in compliance.

All these responsibilities of the HOA manager will keep the community safe and beautiful for the enjoyment of the people who live there. Proper management keeps the community desirable and property values stable.

Get Your Home Ready for Spring. HOA Spring-Cleaning Tips

Spring is on the horizon and it’s time to declutter and refresh your home. Get refreshed on the guidelines set by your HOA. Maintaining a well-kept home contributes to the overall curb appeal and property values of your entire community. Here are a few tips for exterior home spring cleaning if you live in an HOA.

• Curb Appeal First: Focus on your home's exterior. This is what everyone sees first. Keep your lawn well-maintained, flower beds weeded, driveway and walkways edged, following HOA mowing height and landscaping regulations. Remove any dead leaves, and branches, and prune overgrown trees.  If you add new trees and shrubs make sure to follow guidelines for planting trees.

• Gutter Care: Clogged gutters can damage your roof. Clean them out thoroughly, removing leaves, debris, and any other material sitting in the gutters. Heavy gutters can break loose and cause damage to the house.

• Clean Your Siding or Brick: Power washing your home’s exterior siding or brick can make a change in the look of your home. Pro Tip: Use the appropriate cleaning materials for the type of exterior you have. If you have not cleaned your home for several seasons, check your HOA guidelines for how often this needs to be done.

• Inspect the Roof: Inspect the roof for any loose shingles or damage. If you contract roof repairs, make sure your roofer has the necessary permits and complies with HOA contractor guidelines.

• Outdoor Storage: Move equipment or other items stored outdoors into the garage or shed. Check with your HOA guidelines to find out what items can be stored outside the home.

• Porch Maintenance: Give your porch a makeover. Clean furniture and other leisure space furnishings. Wash screens or windows. Sparkling windows brighten your home and boost curb appeal.

• Pool Maintenance: It might be time to uncover your pool from the winter season. This is a good time to call your pool maintenance company to check on the pool and give it a good cleaning.

• Garage Projects: If your garage door faces the street, pressure wash or clean it. It may need a coat of paint.  Following HOA guidelines for exterior home painting.

Before starting any project, including cleaning, painting, or landscaping, double-check your HOA's rules and regulations. This ensures your efforts comply with community standards and avoid any violations.

Maintaining a beautiful and well-kept home adds to the aesthetic beauty of your community. Contact your HOA management if you have questions about guidelines.

New Year Resolutions For HOA Managers and Boards

As the New Year approaches, HOA managers and boards should start thinking about what 2024 has in store. Here are some important resolutions that are essential for a well-running homeowners association.

1. Recruit Board Members and Volunteers

Each HOA manager needs to focus on recruiting and finding people who are interested in community affairs. Both board members and community volunteers are needed to keep an HOA running smoothly. Extend an invitation to residents to join the board. You may find residents who have an interest in events to serve on the events committee. Another good idea is to put a notice in the newsletter that they are accepting new members. Also, ask current board members to invite new people.

2. Community Events Committee

Events are an integral part of an active community. Events keep residents engaged and encourage new residents to get involved. Find people to serve on a committee that will create events that all residents will participate in. Set up an advanced schedule for the year. Propose a budget for yearly events and plan to promote the events.

3. Community Safety

Each year safety and security procedures should be reviewed and updated. Plan and implement updated safety measures in the community annually. Conduct a safety check on all community lights, door locks, pool lights, fencing, and community signage. Make sure all safety measures have been taken to keep residents safe.

4. Community Maintenance

Make sure all pool equipment, playground equipment, tennis court, and all recreational amenities are functioning properly. Make necessary repairs to the common buildings, grounds, and areas. Make a new year plan and budget for lawn maintenance, seasonal planting, and curb appeal for the community.

5. Review and Update Governing Documents

As part of the HOA New Year’s resolutions, a board should consider reviewing and amending old documents. At the annual board meeting new guidelines should be introduced, implemented, and voted on. Refresh board members on the procedures for holding annual meetings and board elections. Notify new residents of community policies and guidelines.

New Year resolutions can keep an HOA on track and make being an association Board member a more enjoyable experience. Discuss these resolutions with the board and make changes where needed to make 2024 a positive and successful year for you and your HOA board.

Festive Holiday Event Ideas for HOAs

As the holiday season approaches, homeowners’ associations (HOAs) have an excellent opportunity to foster community spirit and create lasting memories for residents. By organizing festive holiday events, HOAs can encourage community interaction and make the holidays even more special for everyone.

Here's a list of some engaging holiday event ideas for HOAs to consider:

1. Host a Holiday Potluck: Celebrate the holidays with community events that cater to all ages. Host a holiday dinner or potluck. Invite residents to bring their favorite holiday dish or dessert to share. As a special treat for the kids, have someone dress up as Santa, or hire a Santa if it is within the HOA budget.

2. Plan a Tree Lighting Ceremony: Lighten up your community by setting up a tree in the common area of the community. There may be volunteers with musical talents who will play instrumental holiday music.

3. Have a Holiday Decoration Contest: Homeowners love to decorate their homes for the holidays. Engage more residents and start a little friendly competition by offering a prize or award for the best decorated home. Let neighbors in on the voting.

4. Host a Holiday Cookie Party: This is much easier than a dinner. Provide hot chocolate and holiday punch. Ask residents to bake cookies and bring extra to share. Encourage bakers to bring enough for residents to take a few cookies home.

5. Host a Holiday Game Night and White Elephant Gift Exchange: Set a reasonable limit for gifts to make it fun and affordable for attendees.

6. Christmas Caroling: Ask a resident on each street to plan music and Christmas caroling.

Remember, HOAs are important to the community on every holiday. HOAs should plan for the holidays in the budget. Setting up an events committee with committed members will contribute to the success of the events.

6 Fall Tasks For HOAs

September officially ushers in the fall season. It’s time to gather the board and make plans for the coming months. Fall is a great time for community holiday centered events. If your community is in the cold part of the country, the coming months can bring cold temperatures.

Here is a task list every HOA should implement while the weather is still mild.

1.       Maintenance & Repairs: Assess the common area buildings and exterior property needed after summer repairs and maintenance. It’s important for the board to start initiating work orders for any needed repairs on the exterior surfaces of the community.

2.       Plan Fall and Winter Lawn Maintenance with Landscape Vendor: The mowing schedule will change during the fall and winter. Summer season flowers or shrubs may need to be replaced. Mulch and other ground maintenance may need to be put in place for the fall season. In the off-season residents, visitors, realtors, and prospective buyers will notice an unkept community during the winter. It is important for the HOA board to have new schedules and changes put in place until spring rolls around.

3.       Fall and Winter Amenities Preparation: Swimming pools, golf courses, playgrounds, and other amenities need to be prepared for the cooler months. If your HOA closes the pool during extreme snow or cold, it is important to schedule this with your pool company. If your HOA is shortening hours for outdoor recreation areas due to shorter daylight hours, it is important to notify residents of changes and closings.

4.       Plan for Fall and Holiday Activities: Add a planning session to your board meeting agenda for holiday events, fall festivals, holiday parties, and community gatherings. Plan well in advance to give the community plenty of time to add events to their busy holiday schedule. Consider community entrance decorations and expenditures for holiday related costs. Notify residents in advance of any specific rules pertaining to holiday gatherings.

5.       Community Safety Changes During Fall and Winter: If your community has a security vendor or security guard, the hours may change due to shorter days. During the holidays there may be visitors parking throughout the streets of the community. Designate parking for community events. Assess streetlights in the community, community emergency lighting, community entrance lighting, and lighting around the common areas and amenities. Notify residents of any policies regarding property decorations and lighting. It is important to be aware of holiday decoration safety issues around Halloween and Christmas.

6.       End of Year Budgeting: As things begin to slow and the fiscal year comes to an end, preparing for the New Year is essential. HOA boards should have next year’s important items on the agenda and begin advance planning for large additions, community expenditures or major projects slated for the spring season.

Fall brings excitement leading up to the holidays. HOAs should always put safety first and make this time of year enjoyable for all residents. We hope this task list will help your association or management team provide a safe holiday season for everyone in the community.

HOA Community Emergency Preparedness

HOA Community Emergency Preparedness

4 Phases of Emergency Preparedness in the event of a hurricane or other natural disaster.

We are in the middle of the official hurricane season for 2023. Though we have not had a storm yet, we know how quickly things can change and how fast an emergency can arise.

For the safety of community members, HOAs should implement an emergency preparedness plan for the community.

Here are 4 phases of emergency preparedness to help the community.

• Emergency Planning Phase: This plan may not be needed, but in the event of an emergency, residents should have a plan to effectively exit the community. “If the emergency officials call for an evacuation, then evacuate,” Paul K Mengert C.E.O. Association Management Group. If there are new residents, they could benefit from a map of the community with entrance and exit points noted. In this plan, providing residents with a list of local shelters is essential. Let’s not forget shelters specific for the elderly, disabled, and pets.

• Initial aftermath Assessment Phase: It is important for leaders and community members to remain in place and stay safe until emergency officials give the clear to go out. Residents may be without power for a few days. During this time emergency management officials, power company workers, and others may be in the community assessing damage and safety issues. Power trucks may be working to restore power. During the aftermath of an emergency, it is important to follow instructions from officials.

• Emergency Response Phase: How quickly will your community get help in an emergency? If a disaster should occur, does your HOA Board have a designated person to coordinate with local police, fire, and emergency officials to get relief into the community?  If your local police and fire department offers safety education, it would be helpful to have them come to an open association meeting and speak to the attendees about safety protocol in the event of a community emergency.

• Community Recovery Phase: Following a disaster, rapid response is important. This may include having agencies readily available that provide food, water, and shelter to residents, and help repair damaged homes. How can the HOA board help the community recover from a disaster? Does your HOA have resources set aside for financial assistance? This may include immediate cleanup and repair of common areas, assistance to pay for tree removal companies to help in getting up downed trees, and a cleanup crew to assist with debris on community streets and sidewalks following a storm or emergency.

Hurricane season does not end officially until November 30, 2023. It is not too late to create an emergency response plan in your HOA.

“Before a storm arrives, I want to encourage all community leaders and homeowners to make their own emergency kit. Most experts encourage you to have one or two days of water on hand. At Association Management Group we have worked hard to develop approaches to administrative, fiscal, and physical problems.”  Paul Mengert, C.E.O of Association Management Group

Household Emergency Disaster Kit Checklist

• Water (one gallon per person per day for several days, for drinking and sanitation)

• Food (at least a several-day supply of non-perishable food)

• Battery-powered radio  

• Flashlight

• First aid kit

• Extra batteries

• Moist towelettes, garbage bags, and plastic ties (for personal sanitation)

• Manual can opener (for food)

• Nonperishable foods

• Cell phone with chargers and a backup battery

You may download a complete checklist at https://www.ready.gov/kit

Why Summer is a Good Time For HOAs to Recruit Volunteers

June officially ushers in summer. During the summer months, people are outdoors and more active. You will find attendance at community events and businesses to grow during the summertime.

In communities, people are outdoors, enjoying their pool, and their homes, leisurely, walking, and enjoying the neighborhood.

Summer is a great time to take advantage of people being outdoors. This is a great time for HOAs to make volunteer opportunities known.

There are many ways to use the summer months as a time of getting to know residents and recruiting them to help with the HOA board or committee.

1. People are outdoors and more active. They are more involved with community activities; they meet neighbors while walking or at the pool.

They may hear positive information about the management and consider volunteering.

2. More people move during the summer. Communities see new residents move in during the summer. Statistics show that families move more during the off-school season.

Reaching out to new residents with a welcome letter telling them about the board or management team may spark their interest. Let them know the areas of volunteer opportunity within the management.

3. More people communicate with the community management team during the summer.

More residents are out enjoying amenities and may contact the association manager for maintenance issues. This is a good time to send a letter, thanking them and letting them know there are volunteer opportunities available.

4. Summer is a good time for the board to interact more with community members. There are more organized community events, as well as newsletters going out.

The summer season also provides longer daylight hours for participation and usage of the clubhouse and other facilities. This gives residents an opportunity to use the various amenities and realize how much they enjoy their HOA.

5. Summer gives people a good feeling.

During the summer, the community management will have regular lawn maintenance and residents will see the community becoming beautiful. The management may spruce up the common areas or entrances with flowers or shrubbery. This will give residents a feeling of pride in their community.

This will also make them feel better about volunteering, giving them a reason to speak positively about the management and their experience and giving them an incentive to maintain their own property.

Giving residents a positive experience may prompt them to get involved with the community through volunteering.

HOA boards are comprised of people from many backgrounds and ages. Each volunteer brings a unique perspective and talent. This results in a variety of viewpoints on an HOA board.

DR. Lori Baker-Schena states:

“I think we must be mindful of the fact that we want our board to reflect the community. And so, we need to look at our community and then find representation that truly reflects it. And I'm also not talking about just ethnicity or race. I'm talking about age, too.”

Welcome volunteers have some type of informational meeting or orientation to inform them about the HOA and what is expected of a volunteer.

5 SUMMER HOLIDAYS HOAs CAN CELEBRATE IN THE COMMUNITY

June officially ushers in the season of summer. Children are out of school, summer vacations are planned, and everyone loves summer activities. In an HOA community, planning summer activities for residents is a great way to bring people out to meet each other and have fun. If they enjoy the activities, you may even get a few volunteers for your HOA.

Here are a few summer holidays an HOA can celebrate in the community.

Father’s Day

Every year, Father’s Day is celebrated by families all around the world who plan activities to celebrate the special men in their lives. Father’s Day 2023 will occur on Sunday, June 18. Your community can plan a Father’s Day brunch, picnic, or other celebrations to honor Dads.

Summer Solstice

This year, the June solstice occurs on Wednesday, June 21, marking the astronomical first day of summer in the Northern Hemisphere. The solstice is celebrated by many cultures around the world.

Summer is a great time to enjoy the outdoors. If your pool is not open, plan a pool opening party, a summer kick-off barbecue with games that the whole family can enjoy. Your HOA board should plan for these activities and make sure the lawn and maintenance upkeep are done, the pool is clean and ready to open, the pool restrooms are all prepared for guests, and any other needed maintenance routines should be completed.

Flag Day

Both President Wilson, in 1916, and President Coolidge, in 1927, issued proclamations asking for June 14 to be observed as National Flag Day. But it wasn't until August 3, 1949, that Congress approved the national observance, and President Harry Truman signed it into law.

Flag Day does not necessarily require an activity; however, your community can be patriotic and recognize this day. Your HOA could have small flags for community members to pick up to display on flag day.

Independence Day

The Fourth of July—also known as Independence Day or July 4th—has been a federal holiday in the United States since 1941, From 1776 to the present day, July 4th has been celebrated as the birth of American independence, with festivities ranging from fireworks, parades, and concerts to more casual family gatherings and barbecues.

July 4th is a big holiday and is a great time for your HOA to plan an activity to bring all community members out. Your board will need to plan this early for it to be successful.

Some ideas are a barbecue, a picnic, and swimming. Most families visit local fireworks displays in their city. If your city has a large event, then hosting a fireworks display may not be a good idea. Make sure to be prior to July 4th. All rules and regulations regarding fireworks are communicated to members.

Labor Day

The Labor Day holiday is rooted in the late nineteenth century, when labor activists pushed for a federal holiday to recognize the many contributions workers have made to America's strength, prosperity, and well-being.

Labor Day unofficially ends the summer season. Again, a Labor Day picnic would be a great idea. If it is not within your HOA budget to host an event like this, members could be asked to bring a picnic basket for their own family or bring a cover dish to share. Having members provide food will help cut the cost of the event for your association.

Providing regular activities in your HOA will keep residents interested and create a sense of community. The key to successful events is to plan early and promote the events to the community.

Are Your Managers Experiencing Burnout? Here's What You Can Do

Studies show that over 50% of managers are currently experiencing burnout, a problem that has been exacerbated by the pandemic. Front-line managers, in particular, are feeling the strain of leading their teams through challenging times, resulting in exhaustion, cynicism, and a perceived lack of professional achievement. As a manager of managers, it is essential to address this issue.

One effective approach is to connect their work to a greater sense of purpose. Encourage managers to reflect on their values and motivators and find ways to align their work with them. This can give them a renewed sense of purpose and drive.

Another strategy is to focus on learning and development. Provide managers with new, exciting challenges that align with their skills and interests, and have open conversations about the skills and resources needed to achieve their goals. Creating transparent career paths can also help alleviate feelings of burnout.

Flexible work arrangements can also be beneficial. Empowering managers to have more control over their schedules can help reduce feelings of exhaustion and lack of autonomy.

Finally, it is crucial to create a psychologically safe environment where managers can speak up about their burnout and feel comfortable seeking self-care, if needed. Encourage them to take any steps that can help them recover.

Managing burnout requires effort and commitment. By providing a sense of purpose, focusing on learning and development, enacting flexible work arrangements, and creating a psychologically safe environment, managers can be better supported and equipped to find success in their jobs and working with clients and colleagues.

United Airlines to start non-stop service to Denver from PTI

Press Release From The from the Piedmont Triad International Airport

For Immediate Release Contact: Sherry Sechrest

May 23, 2023 Piedmont Triad Airport Authority

336-665-5602 SechrestS@gsoair.org

United Airlines to start non-stop service to Denver from PTI

Piedmont Triad – United Airlines today announced it will begin daily non-stop service from the Piedmont Triad International Airport to Denver, Colorado beginning September 29, 2023.

United will be the only carrier to fly nonstop to Denver from Piedmont Triat International Airport and will operate on an Embraer 175 aircraft.

“With the launch of the United Denver nonstop service, United Airlines is providing not only nonstop service to a new destination but also an important new gateway to other points in the west, and international flights to Asia”, said Kevin Baker, Executive Director, Piedmont Triad Airport Authority.

PTI Board Chairman Paul Mengert added, 'We are excited to announce the addition of nonstop service from PTI to Denver, which will connect our community to over 150 destinations this summer.’ As Chairman of the Airport Authority, I am frequently asked when we will get more flights, and I am pleased to say that this new United Airlines service is a great step in the right direction. I encourage the community to support this new United Airlines service and help us continue to grow our offerings at PTI."

The addition is a result of United’s ambitious United Next plan and part of a larger United announcement of 35 new flights, a dozen new gates and three new clubs in Denver.

“Denver is one of the fastest growing cities in the country and as the Mile High City’s most flown airline, it’s essential that we maintain the most modern infrastructure and fleet to support our local employees and customers and deliver a great experience,” said United CEO Scott Kirby. “Our expansion in Denver will further enable us to connect our customers to destinations across the globe and revitalize our presence at the airport with modern, customer friendly offerings.”

Flights will operate daily and follow the initial schedule below but may fluctuate month to month:

DEN to PTI: Departs DEN at 5:30 p.m. and arrives at PTI at 10:47 p.m.

PTI to DEN Departs PTI at 8:30 a.m. and arrives at DEN at 10:26 a.m.

Tickets are available for purchase now at https://www.united.com/en/us

###

Association Management Group’s President, Paul Mengert, Urges Community Associations to Prioritize Directors and Officers Insurance Coverage

Community associations, including condominium and homeowner associations, should prioritize Directors and Officers (D&O) insurance coverage, according to Paul Mengert, President of Association Management Group (AMG). AMG is one of the leading community association management companies in the Carolinas. 

“Some mature associations have full insurance programs that do not include D&O insurance coverage,” said Mengert. “This omission is an unacceptable risk. Board members should not be exposed to personal liability for decisions made in a volunteer role.” Mengert also noted that D&O insurance policies are not created equal, and community associations should carefully review what is covered and what is not covered in certain policies. 

Mengert pointed out that one of the most common types of claims (lawsuits) filed against community associations is discrimination-related claims / suits. Therefore, he said, community associations should pay particular attention to discrimination coverages in D&O policies.

The Community Associations Institute (CAI) has highlighted the increasing number of lawsuits against community associations in recent years. Mengert echoed CAI's concerns, stating that without D&O insurance coverage, board members may face personal liabilities, leading to financial ruin. This absence of insurance coverage may also have a chilling effect on volunteerism in community associations, leading to decisions that are not in the best interest of the community. 

Mengert urged community association leaders to consult their licensed insurance advisors to make sure they have D&O and that the coverage meets their needs. 

Paul K. Mengert, CEO

Association Management Group, Inc. 

www.AMGworld.com

CEO of Association Management Group Carolinas Challenges Assertion on Fed Will Cover All Deposits

CEO of Association Management Group Carolinas Challenges Assertion on Fed Will Cover All Deposits

Greensboro, NC — In response to an economist making statements at a recent NC-CAI conference that the Federal Reserve has now effectively agreed to cover all deposits, Paul Mengert, the CEO of Association Management Group Carolinas, disagrees. Mengert states, “Claims that the Federal Reserve would be required to cover all deposits are possible but very questionable.” He reminds everyone of the $250,000 limit that remains in place. Mengert argues that even though the current political climate may support the Fed covering all deposits, unwritten policies can change suddenly, and political realities may vary based on different situations.

Market trends seem to support Mengert's opinion. Since the failure of Silicon Valley Bank, the gap between interest rates on bonds issued by money center banks and large regional banks has significantly widened. The gap was only about 15 basis points (bps) before the failure, but it has now increased to approximately 135 bps.

Investors are demanding higher interest rates from smaller banks. Mengert says, “This is due to concerns that the government may allow smaller banks to fail, resulting in a loss of investment.”

Mengert advises those responsible for investments in community associations to follow their governing documents and take all reasonable actions to protect deposits.

It is evident that Mengert's experience and knowledge, including his observations related to the banking industry, is a credible perspective on the matter. While those who assert all deposits will be covered may sound plausible to some, Mengert's skepticism is a reminder that we should be careful about accepting claims that seem too good to be true without doing proper research.

In the end, Mengert's advice to follow community governing documents and protect owner deposits is essential. Community associations should be vigilant in their investments and ensure that they are following best practices to safeguard the interests of their members.

Paul K. Mengert, CEO

Association Management Group, Inc. 

www.AMGworld.com

AMG Has Volunteered to Construct a Custom Backyard Playset for a Four-year-old Pediatric Cancer Patient

AMG has volunteered to construct a custom backyard playset for four-year-old Antonio Culp, a pediatric cancer patient in treatment for ependymoma, a tumor that starts in the brain or spine. Antonio loves tacos, the Buffalo Bills NFL team, Just Wanna Rock, basketball, and his five older siblings. He is the recipient of this free playset thanks to Roc Solid Foundation, a Virginia-based nonprofit that works with organizations and volunteers like AMG to Play It Forward and build hope for children and families fighting pediatric cancer.

It’s hard transitioning from child to pediatric cancer patient. The comforting everyday routine of school, play, and family activities are replaced with medical appointments, treatments, fatigue, and worry. Roc Solid Foundation is dedicated to returning a little bit of normal life to kids facing cancer by providing custom backyard playscapes. But they can’t do it without good neighbors willing to volunteer in the building process.

AMG specializes in supporting safe and happy neighborhoods. In the business of managing communities, helping one’s neighbor is an important responsibility. With a decades-old culture of giving back to the greater Charlotte community–both with money and volunteer hours–AMG is hosting a team-building day of as many as 25 employees at the Culp home to assemble Antonio’s free playset, which will include a tree/playhouse, swing, slide, climbing structure, and more.

For details on Roc Solid Foundation, visit rocsolidfoundation.org.

To learn about AMG, visit amgworld.com.

Tips on How to Manage a Successful Condo HOA Board.

Introduction

Managing a condo HOA (Homeowners Association) board can be a challenging task, especially when dealing with diverse residents and their interests. However, with effective leadership and management skills, the process can be smooth, productive, and beneficial for everyone involved. In this blog post, we will share some tips on how to manage a successful condo HOA board.

1. Communication and Transparency

Communication is the backbone of any successful condo HOA board. It is essential to use effective communication strategies to ensure everyone is aware of updates, decisions, and expectations. A transparent approach creates a conducive environment for residents to voice their concerns, ideas, and opinions. Set regular meetings or use online platforms to reach out to residents and board members regularly.

2. Set Realistic Goals and Expectations

It is essential to have a clear understanding of the goals and expectations of the condo HOA board. Set measurable and achievable goals that align with the board's mission and objectives. Ensure that everyone understands their roles and responsibilities, and all expectations are realistic and achievable. Decide on the minimum standards expected from residents, tenants, and visitors in the community, and enforce them clearly and consistently.

3. Foster a Sense of Community

Building a strong sense of community is vital to maintaining a successful condo HOA board. Ensure that new residents are welcomed and made to feel part of the community. Organize events, programs, and activities that promote social interactions, networking, and teamwork. Encourage residents to participate and volunteer in the community's activities and engage in collective responsibility.

4. Financial Management

As an HOA community manager, you must manage the finances effectively. Ensure that all expenses are accounted for, and there are enough funds to cover essential expenses such as insurance, maintenance, and upgrades. Create a realistic budget and maintain a reserve fund for emergencies. Ensure that all residents are aware of the financial situation and that they have access to financial statements.

5. Stay Informed

As an HOA community manager, you need to be up-to-date on the latest legal requirements and regulations in your area. Stay informed about state and local laws, taxes, and other important regulations that impact the community. Attend training and development programs to stay informed about best practices and emerging trends in HOA management.

Conclusion

Managing a successful condo HOA board requires effective communication, goal-setting, community building, financial management, and staying informed. By applying these tips, you can create a conducive environment for everyone in the community and maintain a successful and thriving condo HOA board. Remember to stay engaged and approachable, always looking for ways to improve the community's welfare.

NC Bill to Restrict HOA/Condo Collections Would Harm Associations & Owners

NC Bill to Restrict HOA/Condo Collections Would Harm Associations & Owners

Posted on April 26, 2023 by Jim Slaughter

https://blog.lawfirmcarolinas.com/bill-to-restrict-hoa-condo-collections-would-harm-associations-homeowners/

As described in my recent NC Community Association Legislative Update, one bill moving through the NC General Assembly is HB 542 “Protect Homeowners’ Rights.” In addition to placing further requirements on associations as to the collection of past due assessments, the proposal would prohibit the filing of a lien against an owner who fails to pay obligatory association assessments unless the amount is $2,500 “or one year of unit owners’ association assessments, whichever is lesser.”

The bill’s attempts to add protections to owners not paying obligatory dues may be well intentioned, but such a dollar cap before a lien can be filed will almost certainly harm all other owners in the association. The association’s expenses do not stop, even if assessments can’t be obtained from certain owners.

NOTE: This is not a bill to prevent foreclosure unless the owner owes $2,500 or one year of assessments–it prevents all even the filing of a lien on the non-paying owner’s property.

While a $2,500 or one-year minimum threshold before assessments can be collected might seem reasonable and charitable to owners, it would almost certainly harm associations and other owners due to the following:

1. Given varying costs of living, assessments tend to be lower in North Carolina than in bigger, more expensive states or northern cities. We have associations with few amenities and limited common area or possibly just insurance on common elements or an entrance sign to maintain. It would take YEARS for owners to accrue $2,500 in assessments. North Carolina is not a super lien state (many states have a provision that if a mortgage is foreclosed, the bank must pay the association so many months of assessments). As a result, in North Carolina the lot could be sold or the property foreclosed upon long before the association could go after the funds.

2. To not even be able to file a lien will mean that owner’s assessments will likely be lost. The property will get sold free and clear or a mortgage will foreclose and all assessments will be lost (as happens in states without a super lien statute). The sometimes-suggested alternative of bringing an actual lawsuit in the courts costing many thousands of dollars and at least a year in litigation to recover $1,000 in assessments is impractical.

3. From a fairness standpoint, putting in such a cap basically means that more affluent associations can go after owners, but less affluent associations will have a deficit. As an example, a downtown condominium that charges $2,500 monthly assessments would reach the limit immediately. On the other hand, we have associations where it would take five years to reach the threshold and would have to get more money from existing owners. The legislators introducing the bill may think it is pro-homeowner, but it is only pro-nonpaying homeowner, as it will certainly be negative for the 95% of owners who are paying timely and must pay more.

4. Dues are not less significant to smaller, less affluent associations. An association is a zero-sum game. There is no means of making up lost funds other than paying owners paying more, which may not be practical. Since the assessments may pay for items such as electricity or insurance on the common elements, those services will get cancelled.

5. Both the obligation for the assessments and the right to lien and foreclose are part of the contract that every owner agreed to when buying into the community.

6. At the end of the day, a lien for nonpayment of property assessments is much like other real estate liens, including materialman’s or mechanic’s liens. We don’t have state laws that prohibit a plumber or contractor from going after an owner for non-payment of work on the property unless it reaches a certain dollar amount. Associations should not be treated differently.

7. If you put a cap, such as $2,500, below which you cannot effectively pursue collections, won’t owners go into arrears just less than that? There would be nothing to do as to the owners who keep their balance at $2,499, but that expected money which is part of the budget will be lost to the association.

8. I’m don’t practice constitutional law, but the proposal as worded when applied to existing associations (versus future ones) seems to run afoul of the Contracts Clause  of the US Constitution (“No state shall pass any Law impairing the obligation of contracts.”). Here, the State would be interfering with the existing contract of the declaration. Rather than protecting private contract rights, this proposal would void them.

HB 542 may be well intended but would have very negative unintended consequences. An overwhelming number of NC community associations have low assessments. To those owners, though, it is significant money, and they should not be forced to pick up the deficit from other owners who fail or refuse to abide by their contractual obligations.

The bill and its current status can be found at https://www.ncleg.gov/BillLookUp/2023/H542.

Proposed NC Law Changing Declaration Amendments Would Harm Associations and Owners

As described in my recent NC Community Association Legislative Update, an HOA/condo bill moving through the NC General Assembly is Senate Bill 553/House Bill 551 “Landlord/Tenant and HOA Changes.”

SB 552 and HB 551 are mainly focused on landlord-tenant issues, but both include a provision that any declaration amendments made by an HOA or condo association would “only affect lot owners whose lots are conveyed or transferred after the amendment takes effect.” Such an outcome impacting ALL declaration amendments would have disastrous consequences on many associations.

As a reminder, amendments to declarations can only be adopted if overwhelming supported by the members. State law provides that a declaration can only be amended by the “affirmative vote or written agreement signed by lot [or “unit”] owners of lots to which at least sixty-seven percent (67%) of the votes in the association are allocated, or any larger majority the declaration specifies.”

Like all legislation, the bill may yet be amended to limit its scope. However, the bill with its present wording making all declaration amendments prospective would have significant negative repercussions:

• Associations would no longer have common schemes of development, which is a major reason buyers purchase in homeowner and condominium associations. “That lot can have automotive repairs in the yard, but that lot can’t” is a bad outcome. Whether a particular lot is subject to a specific declaration amendment would depend on when the lot was purchased in relation to when the amendment was adopted. For an association to figure that out would require significant research and tracking. Adopted rental restrictions would only apply to owners purchasing after the declaration amendment was adopted, even if a specific owner voted IN FAVOR of the amendment to restrict short term rentals.

• Declaration amendments cover far more than just rental amendments. Associations trying to fix insurance or maintenance issues in an older declaration could not easily do so. We have assisted many older condos or townhomes where the association’s insurance has simply become unaffordable. Members addressed the issue by amending their declaration as to reallocate what the association insures and what the owners insure. How could that possibly work if some owners are impacted by the change to insurance and others not?

• Condominiums are not able to obtain FHA/Fannie Mae/Freddie Mac financing unless they have certain rental restrictions in place. As a result, we are often asked by older condominiums to amend the declaration to align with federal regulations. Saying that current owners are not impacted by a declaration amendment would mean the condominium is out of compliance with federal regulations. This bill as applied to condominiums will make financing for purchases of condos difficult to impossible for some condominiums.

• Some association declarations provide a flat assessment amount to be paid by owners. The bill would mean that changes to dues would only apply to future owners. Different owners being obligated to different assessments depending on when they purchased their property is completely impractical from an association finance perspective.

SB 552 and HB 551 need more consideration and editing before moving forward. Otherwise, they will significantly and negatively impact North Carolina’s almost 15,000 associations and the 2.8 million owners living in them.

The bill and its current status can be found at https://www.ncleg.gov/BillLookUp/2023/H551.

A Review of the Nextdoor App

As a homeowners association manager, I have seen the impact that social media platforms like Nextdoor can have on our communities. While there are certainly benefits to using the app, it is important to recognize the potential negatives and concerns that come with it.

On the positive side, many residents credit Nextdoor with helping them feel safer and more connected in their communities. It is a great resource for sharing business recommendations, posting neighborhood photos, and retrieving lost pets. However, when it comes to sensitive issues like crime or suspicious activity, it is important to evaluate the credibility of the poster before giving it much value.

The hyperlocal focus of Nextdoor can make it easy for individuals to report on activity in their neighborhood, but it is important to remember that not all reports may be credible. It is important to use common sense and critical thinking skills when evaluating these reports. If something seems off or exaggerated, it is important to take a step back and consider the source.

Nextdoor has implemented limits on political posts, including restrictions on reposting campaign news and sharing non-local news about national or international politics. If you notice these restrictions being violated, it is important to report them.

Another concern with Nextdoor is the potential for posts to become overwhelming and spammy. While it is great to stay informed about local events and issues, it can be frustrating to constantly receive notifications about irrelevant or repetitive posts.

To combat this issue, Nextdoor has implemented features like post filtering and muting notifications from certain users. It is important for users to take advantage of these features and customize their notification settings to fit their needs.

Additionally, it is important to remember that Nextdoor is a public platform and to be mindful of what is posted. Overposting, spamming, or posting irrelevant content can be detrimental to the overall community experience. By being respectful and considerate in our posting habits, we can ensure that Nextdoor remains a valuable resource for our communities.

In conclusion, Nextdoor can be a great tool for connecting with your neighbors and staying informed about local events and issues. However, it is important to be aware of the potential negatives and concerns that come with using the platform. By being mindful and using critical thinking skills when evaluating posts, we can ensure that Nextdoor remains a positive resource for our communities.

Paul K. Mengert, CEO

Association Management Group, Inc. 

www.AMGworld.com

*It should be noted that the above is expressed solely as a personal opinion. Individuals are encouraged to draw their own conclusions based on all available information and not rely on any single opinion. 

Marshall Aerospace is Joining the Piedmont Triad International Airport (PTI) Campus of Aerospace Companies

AMG’S CEO, Paul K. Mengert, who also serves as the Chairman of the Piedmont Triad International Airport announced the exciting news that Marshall Aerospace, a global leader in aircraft maintenance, repair, and overhaul services, is joining the Piedmont Triad International Airport (PTI) campus of aerospace companies.

With a $50 million investment and plans to create 240 jobs, Marshall Aerospace will add to PTI's reputation as the premier aerospace campus in the US. Their cutting-edge technologies and decades of experience make them a perfect fit for PTI, where they'll primarily service C-130 aircraft. Marshall Aerospace joins other industry leaders such as Boom Supersonic, Haeco, Federal Express, and Honda Jet, who have all recognized PTI's potential as an aerospace hub. Thanks to investment from the state, local partners, and PTI, employment at the airport has more than doubled in the last 10 years, and the airport currently contributes $9.6 billion in annual impact to the state.

We're thrilled to welcome Marshall Aerospace to PTI and look forward to a bright future together!

Paul Mengert, CEO of Association Management Group, Inc., Regarding NC Senate Bill 312.

We recently sought the opinion of Paul Mengert, CEO of Association Management Group, Inc., and an expert in the field of Homeowners Associations (HOAs), regarding NC Senate Bill 312.

Mr. Mengert expressed his opposition to the proposed bill, which was introduced on March 14, 2023, by Sen. Kandie Smith (D-Edgecombe, Pitt) and seeks to amend the assessment collection provisions of the NC Planned Community Act (NGSS 47F) and the NC Condominium Act (NCGS 47C). If enacted, the bill would require notice of a claim of lien to be served by certified mail, instead of first-class mail, and would eliminate associations' ability to foreclose for nonpayment of assessments. Although actual foreclosure sales are quite rare, the possibility enables associations to collect fees, similar to mortgage companies and taxing authorities, if not paid over a substantial period. When actual foreclosure sales occur in NC, the debt is typically 9 to 12 months or more old.

As an experienced HOA professional, Paul Mengert believes that these proposed changes would negatively impact associations' ability to collect delinquent assessments and maintain the financial stability of the community. He notes that the elimination of the ability to foreclose for nonpayment of assessments would make it more challenging for associations to encourage homeowners to pay assessments in a timely manner and likely make it more difficult for homeowners to obtain mortgages. Unfortunately, perhaps the most impactful aspect is that the inability to collect fees from the typically few members who do not pay as agreed would immediately increase costs for all other association members. 

Mengert added, "A lien for nonpayment of assessments is similar to other real estate liens, such as material or mechanic's liens, taxes, or mortgages. Plumbers or contractors who are not paid can foreclose to collect a delinquent payment if they follow the proper procedure. Therefore, associations that are required to provide certain services should not be treated differently."

It is important to note that the proposed changes have NOT been passed and are not yet law. Changes and revisions may be made, or legislators may choose not to act on the proposal. 

The bill and its status can be found at:

https://www.ncleg.gov/BillLookUp/2023/S312.

5 differences between an HOA and a non-HOA community

When a community is managed by a Homeowners Association (HOA) it can be obvious. Home values are impacted depending on things such as location, amenities, and regulations.

Here are 5 differences between an HOA and a non-HOA community:

1. Aesthetics: An HOA managed community typically maintains a consistent appearance of the neighborhood. This can create more interest in homebuyers in the community which can raise the value of homes.

2. Amenities: An HOA managed community provides community residents with recreational services and amenities that may not be offered by a non-HOA community due to the lack of management and upkeep of such amenities.

These items include parks, swimming pools, hot tubs, playgrounds, lakes, clubhouse, security, ground maintenance, and organized activities.

3. Resident Happiness: HOAs often have regulations that pertain to the peace and solace of the community. These rules can include noise restrictions, parking regulations, and recreational vehicle storage.

4. Property Changes: HOA communities may have standards and guidelines regarding construction, additions, architecture, exterior paint or other changes that would not be within the guidelines for property aesthetics.

5. Assessments: HOA managed communities have assessments paid by the homeowners to the HOA. These assessments go toward funding the management, maintenance, operation and facilitating of all that goes into managing a community.

𝟴𝟵% 𝗼𝗳 𝗡𝗼𝗿𝘁𝗵 𝗖𝗮𝗿𝗼𝗹𝗶𝗻𝗮 𝗵𝗼𝗺𝗲𝗼𝘄𝗻𝗲𝗿𝘀 𝗿𝗮𝘁𝗲 𝘁𝗵𝗲𝗶𝗿 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗮𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗶𝗼𝗻 𝗹𝗶𝘃𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘀 𝘃𝗲𝗿𝘆 𝗴𝗼𝗼𝗱 𝗼𝗿 𝗴𝗼𝗼𝗱. Source: CAI

A. Many homeowners are in agreement with the HOA guidelines and are in favor of the assessments and benefits. There are other homeowners that prefer not to buy into an HOA community so that they can have complete freedom on their property and forfeit amenities, security, maintenance, etc. etc.

Homebuyers should weigh the pros and cons of living in an HOA before buying a home in an HOA community.