Are Your Managers Experiencing Burnout? Here's What You Can Do

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Studies show that over 50% of managers are currently experiencing burnout, a problem that has been exacerbated by the pandemic. Front-line managers, in particular, are feeling the strain of leading their teams through challenging times, resulting in exhaustion, cynicism, and a perceived lack of professional achievement. As a manager of managers, it is essential to address this issue.

One effective approach is to connect their work to a greater sense of purpose. Encourage managers to reflect on their values and motivators and find ways to align their work with them. This can give them a renewed sense of purpose and drive.

Another strategy is to focus on learning and development. Provide managers with new, exciting challenges that align with their skills and interests, and have open conversations about the skills and resources needed to achieve their goals. Creating transparent career paths can also help alleviate feelings of burnout.

Flexible work arrangements can also be beneficial. Empowering managers to have more control over their schedules can help reduce feelings of exhaustion and lack of autonomy.

Finally, it is crucial to create a psychologically safe environment where managers can speak up about their burnout and feel comfortable seeking self-care, if needed. Encourage them to take any steps that can help them recover.

Managing burnout requires effort and commitment. By providing a sense of purpose, focusing on learning and development, enacting flexible work arrangements, and creating a psychologically safe environment, managers can be better supported and equipped to find success in their jobs and working with clients and colleagues.

United Airlines to start non-stop service to Denver from PTI

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Press Release From The from the Piedmont Triad International Airport

For Immediate Release Contact: Sherry Sechrest

May 23, 2023 Piedmont Triad Airport Authority

336-665-5602 SechrestS@gsoair.org

United Airlines to start non-stop service to Denver from PTI

Piedmont Triad – United Airlines today announced it will begin daily non-stop service from the Piedmont Triad International Airport to Denver, Colorado beginning September 29, 2023.

United will be the only carrier to fly nonstop to Denver from Piedmont Triat International Airport and will operate on an Embraer 175 aircraft.

“With the launch of the United Denver nonstop service, United Airlines is providing not only nonstop service to a new destination but also an important new gateway to other points in the west, and international flights to Asia”, said Kevin Baker, Executive Director, Piedmont Triad Airport Authority.

PTI Board Chairman Paul Mengert added, 'We are excited to announce the addition of nonstop service from PTI to Denver, which will connect our community to over 150 destinations this summer.’ As Chairman of the Airport Authority, I am frequently asked when we will get more flights, and I am pleased to say that this new United Airlines service is a great step in the right direction. I encourage the community to support this new United Airlines service and help us continue to grow our offerings at PTI."

The addition is a result of United’s ambitious United Next plan and part of a larger United announcement of 35 new flights, a dozen new gates and three new clubs in Denver.

“Denver is one of the fastest growing cities in the country and as the Mile High City’s most flown airline, it’s essential that we maintain the most modern infrastructure and fleet to support our local employees and customers and deliver a great experience,” said United CEO Scott Kirby. “Our expansion in Denver will further enable us to connect our customers to destinations across the globe and revitalize our presence at the airport with modern, customer friendly offerings.”

Flights will operate daily and follow the initial schedule below but may fluctuate month to month:

DEN to PTI: Departs DEN at 5:30 p.m. and arrives at PTI at 10:47 p.m.

PTI to DEN Departs PTI at 8:30 a.m. and arrives at DEN at 10:26 a.m.

Tickets are available for purchase now at https://www.united.com/en/us

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Association Management Group’s President, Paul Mengert, Urges Community Associations to Prioritize Directors and Officers Insurance Coverage

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Community associations, including condominium and homeowner associations, should prioritize Directors and Officers (D&O) insurance coverage, according to Paul Mengert, President of Association Management Group (AMG). AMG is one of the leading community association management companies in the Carolinas. 

“Some mature associations have full insurance programs that do not include D&O insurance coverage,” said Mengert. “This omission is an unacceptable risk. Board members should not be exposed to personal liability for decisions made in a volunteer role.” Mengert also noted that D&O insurance policies are not created equal, and community associations should carefully review what is covered and what is not covered in certain policies. 

Mengert pointed out that one of the most common types of claims (lawsuits) filed against community associations is discrimination-related claims / suits. Therefore, he said, community associations should pay particular attention to discrimination coverages in D&O policies.

The Community Associations Institute (CAI) has highlighted the increasing number of lawsuits against community associations in recent years. Mengert echoed CAI's concerns, stating that without D&O insurance coverage, board members may face personal liabilities, leading to financial ruin. This absence of insurance coverage may also have a chilling effect on volunteerism in community associations, leading to decisions that are not in the best interest of the community. 

Mengert urged community association leaders to consult their licensed insurance advisors to make sure they have D&O and that the coverage meets their needs. 

Paul K. Mengert, CEO

Association Management Group, Inc. 

www.AMGworld.com

CEO of Association Management Group Carolinas Challenges Assertion on Fed Will Cover All Deposits

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CEO of Association Management Group Carolinas Challenges Assertion on Fed Will Cover All Deposits

Greensboro, NC — In response to an economist making statements at a recent NC-CAI conference that the Federal Reserve has now effectively agreed to cover all deposits, Paul Mengert, the CEO of Association Management Group Carolinas, disagrees. Mengert states, “Claims that the Federal Reserve would be required to cover all deposits are possible but very questionable.” He reminds everyone of the $250,000 limit that remains in place. Mengert argues that even though the current political climate may support the Fed covering all deposits, unwritten policies can change suddenly, and political realities may vary based on different situations.

Market trends seem to support Mengert's opinion. Since the failure of Silicon Valley Bank, the gap between interest rates on bonds issued by money center banks and large regional banks has significantly widened. The gap was only about 15 basis points (bps) before the failure, but it has now increased to approximately 135 bps.

Investors are demanding higher interest rates from smaller banks. Mengert says, “This is due to concerns that the government may allow smaller banks to fail, resulting in a loss of investment.”

Mengert advises those responsible for investments in community associations to follow their governing documents and take all reasonable actions to protect deposits.

It is evident that Mengert's experience and knowledge, including his observations related to the banking industry, is a credible perspective on the matter. While those who assert all deposits will be covered may sound plausible to some, Mengert's skepticism is a reminder that we should be careful about accepting claims that seem too good to be true without doing proper research.

In the end, Mengert's advice to follow community governing documents and protect owner deposits is essential. Community associations should be vigilant in their investments and ensure that they are following best practices to safeguard the interests of their members.

Paul K. Mengert, CEO

Association Management Group, Inc. 

www.AMGworld.com

HOA and Condo Manager Association Management Group (AMG) Builds Hope for Greater Charlotte Area Pediatric Cancer Patient

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(ROCK HILL, SC) Volunteers from Association Management Group (AMG), one of the Carolinas’ largest professional homeowner association managers representing more than 30,000 property owners, constructed a custom backyard playset on May 6 for four-year-old Antonio Culp of Rock Hill, SC, a pediatric cancer patient in treatment for ependymoma, a tumor that starts in the brain or spine. Culp is the recipient of the free playset thanks to AMG and Roc Solid Foundation (RSF), a Virginia-based nonprofit that works with hospitals, organizations, and volunteers to Play It Forward and build hope for children and families fighting pediatric cancer. The team of 20 AMG staff worked from 9:00 a.m. till 1:00 p.m. on Saturday with tools, instruction, and guidance from an RSF project leader to create the playscape, which featured swings, a tree house, a slide, and a climbing area. “I just want to thank all of you for everything,” said Printiss Crosby, Antonio’s mother. “Antonio’s always wanted a swing set, so it’s just a blessing that you came out and did this for him. Even though he’s battling this (cancer), he’s just a happy boy.  I’m amazed.”  

It takes a team effort to restore hope to young cancer patients, according to Roc Solid Foundation founder and chief play officer Eric Newman. “We are so grateful for the support of groups like AMG who partner with us to bring play to kids fighting cancer. We truly believe that play defeats cancer, because cancer will be the last thing on this family’s mind when they see their playset. In that moment, play has won.”

It was a warm May day of lifting and laughter, hammers and hugs, screwdrivers and smiles. But the best part was the expression on Antonio’s face when he saw his new playscape, complete with signed best wishes from each member of the AMG construction team, said Paul Mengert, AMG founder and CEO. “In our industry of managing community homeowner and condominium associations, helping one’s neighbor–‘walking each other home’–is an important and uplifting responsibility. It’s satisfying and meaningful to help restore fun and play to the life of Antonio, a little boy going through cancer. We hope it brings him happiness, joy, and God’s blessing.” AMG President Dacy Cavicchia agreed. “Caring for our community is a key core value for us. We have a decades-old culture of giving back to the greater Charlotte area, both financially and as volunteers. According to Roc Solid foundation, sixteen thousand US children are diagnosed with cancer each year. Of course, therapy is important, but so is experiencing a happy, normal life. It was inspiring to spend the day creating a wonderful playspace this family can enjoy for years to come.”  

For details on Roc Solid Foundation or to learn how you can Play It Forward for pediatric cancer patients, visit rocsolidfoundation.org.

To learn about AMG, visit amgworld.com.

About AMG:  AMG is a professional community association management company dedicated to building effective community associations. AMG guides and assists executive boards to help protect the association's interests, enhance the lives of community members and improve the property values in the community. With offices throughout the Carolinas in Greensboro, Winston-Salem, Charlotte and Raleigh, NC, and Greenville and Aiken, SC, AMG is a knowledgeable partner in enforcing community governing documents with a proven set of processes and techniques, and supporting communities with a broad range of services which can be tailored to individual community needs. Association Management Group, Inc. is a locally Accredited Business by the BBB and is a nationally Accredited Association Management Company (AAMC) by the Community Associations Institute. For more about AMG, visit www.amgworld.com.

AMG Has Volunteered to Construct a Custom Backyard Playset for a Four-year-old Pediatric Cancer Patient

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AMG has volunteered to construct a custom backyard playset for four-year-old Antonio Culp, a pediatric cancer patient in treatment for ependymoma, a tumor that starts in the brain or spine. Antonio loves tacos, the Buffalo Bills NFL team, Just Wanna Rock, basketball, and his five older siblings. He is the recipient of this free playset thanks to Roc Solid Foundation, a Virginia-based nonprofit that works with organizations and volunteers like AMG to Play It Forward and build hope for children and families fighting pediatric cancer.

It’s hard transitioning from child to pediatric cancer patient. The comforting everyday routine of school, play, and family activities are replaced with medical appointments, treatments, fatigue, and worry. Roc Solid Foundation is dedicated to returning a little bit of normal life to kids facing cancer by providing custom backyard playscapes. But they can’t do it without good neighbors willing to volunteer in the building process.

AMG specializes in supporting safe and happy neighborhoods. In the business of managing communities, helping one’s neighbor is an important responsibility. With a decades-old culture of giving back to the greater Charlotte community–both with money and volunteer hours–AMG is hosting a team-building day of as many as 25 employees at the Culp home to assemble Antonio’s free playset, which will include a tree/playhouse, swing, slide, climbing structure, and more.

For details on Roc Solid Foundation, visit rocsolidfoundation.org.

To learn about AMG, visit amgworld.com.

Tips on How to Manage a Successful Condo HOA Board.

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Introduction

Managing a condo HOA (Homeowners Association) board can be a challenging task, especially when dealing with diverse residents and their interests. However, with effective leadership and management skills, the process can be smooth, productive, and beneficial for everyone involved. In this blog post, we will share some tips on how to manage a successful condo HOA board.

1. Communication and Transparency

Communication is the backbone of any successful condo HOA board. It is essential to use effective communication strategies to ensure everyone is aware of updates, decisions, and expectations. A transparent approach creates a conducive environment for residents to voice their concerns, ideas, and opinions. Set regular meetings or use online platforms to reach out to residents and board members regularly.

2. Set Realistic Goals and Expectations

It is essential to have a clear understanding of the goals and expectations of the condo HOA board. Set measurable and achievable goals that align with the board's mission and objectives. Ensure that everyone understands their roles and responsibilities, and all expectations are realistic and achievable. Decide on the minimum standards expected from residents, tenants, and visitors in the community, and enforce them clearly and consistently.

3. Foster a Sense of Community

Building a strong sense of community is vital to maintaining a successful condo HOA board. Ensure that new residents are welcomed and made to feel part of the community. Organize events, programs, and activities that promote social interactions, networking, and teamwork. Encourage residents to participate and volunteer in the community's activities and engage in collective responsibility.

4. Financial Management

As an HOA community manager, you must manage the finances effectively. Ensure that all expenses are accounted for, and there are enough funds to cover essential expenses such as insurance, maintenance, and upgrades. Create a realistic budget and maintain a reserve fund for emergencies. Ensure that all residents are aware of the financial situation and that they have access to financial statements.

5. Stay Informed

As an HOA community manager, you need to be up-to-date on the latest legal requirements and regulations in your area. Stay informed about state and local laws, taxes, and other important regulations that impact the community. Attend training and development programs to stay informed about best practices and emerging trends in HOA management.

Conclusion

Managing a successful condo HOA board requires effective communication, goal-setting, community building, financial management, and staying informed. By applying these tips, you can create a conducive environment for everyone in the community and maintain a successful and thriving condo HOA board. Remember to stay engaged and approachable, always looking for ways to improve the community's welfare.